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GUEST COMMUNICATION

From the first enquiry, to the moment guests leave, we'll be there for them with a warm, personal approach.

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We take care of:

  • pre-arrival information and check-in instructions

  • booking enquiries

  • support through their stay

  • handling issues

  • check-out communication and feedback

  • follow up with guests after thier stay

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PREMIUM CLEANING AND LINEN 

More than simply "clean" - luxury hotel standard presentation within your home.

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  • full changeover cleans

  • deep cleans

  • fresh towels & bed linen

  • linen collection, organisation & replacement

  • consumable restocking

  • seasonal decorating

  • quality checks

MARKETING AND PHOTOGRPHY

Driving sales towards your property requires none other than the best marketing skills. Our experience in this and passion for photography couple together perfectly to advertise your property.

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  • professional property photography

  • listing creation and copywriting

  • listing optimisation

  • seasonal photography updates

  • social media content creation

  • welcome guide design

  • brand styling

PROPERTY CARE & MAINTENANCE

Keeping your properties looking their best by keeping up with small tasks before they become big onconveniences

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  • routine property inspections

  • maintenance coordination

  • emergency call-outs

  • garden & outdoor upkeep

  • waste management

  • light repairs & replacements

  • contractor coordination

  • property improvements

  • interior design

GUEST EXPERIENCES

We'd be delighted to enhance your guest's trips to the Lake District through unique experiences we can help provide.

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  • local reccomendations

  • restaurant bookings

  • welcome hampers

  • special occasion arrangements

  • activity bookings

  • personalised touches

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